Tile Delivery Information

• Deliveries are made between 8.00am and 6.00pm.. We aim to deliver within four working days. Any order that requires you to be at home for delivery will be co-ordinated directly with you at some point in advance of delivery.

• The cost of delivery can be calculated at the checkout or by calling us on 0203 3843925

• Please contact us if you require goods to be delivered on a more urgent or different time frame than is offered on our website, as we can usually accomodate this and quote accordingly.

• The majority of orders are delivered on a pallet/crate via a large lorry with a tail lift and a pump truck to manually pull the pallet. Please inform us if the delivery address has restricted access, a gravel driveway or steep incline. Goods are delivered by courier.

• We can not be held responsible for late delivery or failure of delivery due to incorrect delivery information being given or if restricted access is not advised. Goods should be inspected at the time of delivery for obvious signs of damage. Damages should be identified on the drivers delivery note.

Tile Sample Information

• Tiles and mosaics can be ordered by clicking on the 'REQUEST A SAMPLE' button next to each item. Up to two of these samples are free of charge. If you require more than two samples we reserve the right to charge for postage. Samples are despatched by Post and generally take 2-3 days to arrive. Samples may take longer to arrive during busy periods and over bank holidays.

• Samples are cuttings from the actual tile or mosaic and will measure 100 x 100mm (in most cases).